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Telegram Won’t Connect for a Long Time? 12 Ways to Fix the Connection

Dec 2, 2025

Table of Contents

  • Check Your Internet Connection

  • Restart the Telegram App

  • Clear App Cache and Data

  • Update Telegram to Latest Version

  • Disable VPN or Proxy Settings

  • Check Firewall and Network Settings

  • Reinstall Telegram Completely

  • Verify Telegram Servers Status

  • Sync Your Device Time and Date

  • Enable Background App Refresh

  • Contact Telegram Support

  • Try Turrit as Your Telegram Client

When you open Telegram and see the connection spinning wheel that never stops, you know something needs fixing. Connection issues prevent you from sending messages, viewing chats, and accessing your contacts. This guide walks you through 12 practical methods to get Telegram connecting again quickly. Each solution addresses different causes, from network problems to software glitches, so you can identify and fix your specific issue.

Check Your Internet Connection First

Your first step is confirming that your internet actually works. Open your web browser and try loading a website like Google or YouTube. If the webpage loads, your internet connection is fine. If nothing loads, your WiFi or mobile data has the real problem.

For WiFi users: Walk closer to your router and check if the signal strength improves. Weak signals cause connection drops in messaging apps. Switch to a different WiFi network if available, or toggle between WiFi and mobile data to see which one works better.

For mobile data users: Check if you have active data remaining in your plan. Some carriers throttle speeds after you reach certain limits. Try toggling airplane mode off and on, which forces your device to reconnect to the network fresh.

Restart the Telegram App Completely

Closing and reopening Telegram fixes many temporary glitches. Close the app fully by swiping it away from your recent apps list instead of just pressing the home button. Wait 10 seconds, then reopen it. This forces the app to establish new connections rather than relying on old ones that may have timed out.

On your phone, find Telegram in your recent apps and swipe it upward to close it completely. This is different from minimizing the app. Give your device a few seconds to clear the app from memory, then tap the Telegram icon again to restart fresh.

Clear App Cache and Data

Cache files sometimes become corrupted and block connections. Clearing cache removes these problem files while keeping your account safe. Your message history and contacts stay intact because they sync from Telegram servers.

For Android: Go to Settings > Apps > Telegram > Storage > Clear Cache. If the issue persists, try Clear Storage instead, but note this removes downloaded media files.

For iPhone: Telegram doesn't have a built-in cache clear option, so uninstall and reinstall the app instead. Your account information syncs automatically when you sign back in.

Update Telegram to Latest Version

Outdated app versions may have connection bugs that newer versions fixed. Check your app store for available updates. App developers release updates specifically to patch connection issues reported by users.

Open the Google Play Store (Android) or App Store (iPhone), search for Telegram, and tap Update if the button appears. If no update button shows, you already have the latest version. After updating, restart your device for changes to take full effect.

Disable VPN or Proxy Settings

Telegram sometimes has trouble connecting through VPN services or proxy networks. While VPNs provide privacy benefits, they can interfere with app connections in certain regions or with specific configurations.

Temporarily turn off your VPN and try Telegram again. If it connects immediately, your VPN is causing the issue. You can then try different VPN servers or protocols, or contact your VPN provider about Telegram compatibility.

Some countries block Telegram without VPN protection, so weigh your privacy needs against connection reliability. You may need to use specific VPN protocols that Telegram recognizes better than others.

Check Firewall and Network Settings

Firewalls and network filters sometimes block Telegram without your knowledge. Check if Telegram has permission to access your network. On Android, go to Settings > Apps > Permissions > Telegram and enable Network permission. On iPhone, this happens automatically during installation.

If you use a third-party firewall app, whitelist Telegram in its settings. Business networks and school WiFi often have firewalls that block messaging apps. Try connecting through mobile data instead to verify this is the cause.

Router settings can also block specific apps. Log into your router settings (usually 192.168.1.1 in your browser) and check if Telegram appears on any blocked application lists. Remove it from any blocklists you find.

Reinstall Telegram Completely

A complete reinstall removes corrupted files that simple updates can miss. Uninstall Telegram from your device settings, restart your phone, then download it fresh from the app store. This works when other fixes fail because you get a completely new copy of the app.

On Android: Settings > Apps > Telegram > Uninstall. On iPhone: Long-press the Telegram icon on your home screen and select Remove App, then confirm by tapping Delete App.

Restart your device completely before reinstalling. This clears any app-related processes still running in the background. Then download Telegram again and sign in with your phone number.

Verify Telegram Servers Status

Sometimes Telegram servers experience downtime, which you cannot fix on your end. Check the official Telegram channel or visit Telegram's status page to see if servers are offline. If servers are down, wait for the technical team to bring them back online. You can do nothing during server outages except wait.

Follow official Telegram announcements for updates. The status page updates in real-time when servers experience issues. Major outages usually resolve within hours.

Sync Your Device Time and Date

Telegram uses time-based security protocols that fail when your device time is wrong. Go to your device Settings and enable automatic date and time synchronization. Incorrect time settings prevent secure connections even when everything else works fine.

For Android: Settings > System > Date and time > Use network-provided time. For iPhone: Settings > General > Date and Time > Set Automatically. Toggle this setting off and back on to force a fresh sync.

If your device shows a time dramatically different from the actual time, this is definitely your problem. Telegram won't connect if your device thinks it is in a completely different year or month.

Enable Background App Refresh

Background app refresh allows Telegram to maintain connections and receive notifications when you are not actively using it. Without this enabled, Telegram disconnects when you close the app.

For Android: Settings > Apps > Telegram > Battery > Battery optimization > Not optimized. For iPhone: Settings > Telegram > Background App Refresh > Enable it. These settings let Telegram stay connected in the background.

Some devices have aggressive battery-saving modes that disable background app refresh by default. Check your battery settings and add Telegram to any whitelist for apps that should run in the background.

Contact Telegram Support for Persistent Issues

If none of these 11 solutions work, contact Telegram support directly. Open Telegram, go to Settings > Help, and select Contact Support. Describe your issue and when it started. Include details like your device type, operating system version, and which networks you tested (WiFi and mobile data).

The support team investigates account-specific problems that general troubleshooting cannot fix. They may discover server-side issues affecting your account that need backend adjustments. Provide as much detail as possible so they understand your situation.

Consider Turrit as Your Alternative Telegram Client

If you consistently experience connection problems with the official Telegram app, Turrit offers a reliable alternative. Turrit is a third-party Telegram client that connects to the same Telegram network but uses different infrastructure and connection methods. Many users find Turrit connects more reliably in regions with network restrictions or unreliable connections.


Turrit interface showcase

Turrit maintains your account security while offering enhanced features. You can log into the same Telegram account you use in the official app. Your messages, contacts, and media sync across both apps seamlessly.


Turrit connection features

Why Choose Turrit for Better Connectivity

Turrit offers several advantages over the official Telegram app. The app uses optimized connection protocols that work better in unstable networks. If your WiFi drops frequently or your mobile connection is inconsistent, Turrit reconnects faster than the standard app.

Turrit supports logging into up to 10 accounts simultaneously, useful if you manage multiple Telegram accounts. The app lets you pin 10 chats, customize your app icon, and switch between side and bottom navigation layouts.


Turrit advanced features

Advanced Features in Turrit That Solve Connection Problems

Turrit includes real-time translation that works even with weak connections. You can translate entire chats with 95% accuracy without needing to send messages to external services. The translation happens locally, reducing the bandwidth needed for translation features.

The app offers unlimited cloud storage without connection timeouts. Large file uploads stay stable even when your connection fluctuates. Turrit uploads files up to 20 times faster than standard apps, reducing the connection time needed for large media.

Turrit includes privacy detection features that verify your account security without requiring constant server checks. The app scans for security vulnerabilities with one click, requiring minimal bandwidth.


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Getting Started with Turrit

Download Turrit from your app store and open the app. Enter your phone number exactly as you did when creating your Telegram account. You receive a verification code via Telegram itself, which proves you own the account. Enter this code to log in.

Your account appears instantly with all your existing chats, contacts, and media. Turrit syncs everything automatically from Telegram servers. You can use Turrit alongside the official app without conflicts since they access the same account.

Turrit includes AI-powered translation that translates messages before sending with 99% accuracy. Long-press any message to translate it into your preferred language. The app supports translating entire conversations, channels, and external pages opened in the in-app browser.

Video and Media Features in Turrit

Turrit includes Video Flow that works like TikTok, letting you scroll through video content from subscribed channels. Heart-favorite your preferred videos for quick access. Videos download 20 times faster than in the official app, useful when your connection is sluggish.

Set your preferred video quality once, and Turrit remembers your choice for every video. Choose Auto quality that adjusts based on your network, Highest Quality for original resolution, or Lowest Quality to save data. The gesture control mode lets you adjust volume and brightness by swiping up or down without opening phone settings.

Turrit provides real-time page translation for websites opened in the in-app browser. Pages translate automatically with up to 95% accuracy, no external translation service required. This feature uses minimal bandwidth, working reliably even with weak connections.

Organization and Customization in Turrit

Turrit lets you add group remarks visible only to you, making it easier to remember why you joined specific groups. Switch between side navigation and bottom navigation based on your preference. Customize your app icon to match your home screen theme with different color options.

The Channel Flow feature shows latest updates as you scroll, similar to social media feeds. Subscribe to your favorite channels and stay updated without opening individual chats. Real-time translation works automatically as you browse Channel Flow.

Turrit includes content search that explores channels, groups, and bots directly from the search bar. Discover new communities without manually searching, and channel owners can submit their groups for visibility in search results.